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Palette Help Center
What is Pico?
Who can use Pico?
What information does Pico provide?
What surfaces can and can't be captured?
Is my smartphone compatible?
Where can I buy Pico?
Where can I download the app?
How do I turn my Pico on and off?
How do I connect Pico to my smartphone?
How do I zero my Pico?
My phone can't find my Pico. What do I do?
Safety and Handling
How should I handle my Pico?
How do I clean my Pico?
How do I charge my Pico?
Can I use my Pico while it is charging?
What is the ideal temperature to operate Pico?
How do I capture a color?
What is the best way to capture different surfaces?
What is the smallest surface that Pico can capture?
Why is my screen showing a different color to what I scanned?
Why is my raw color data different to what I scanned?
Using the Pico Companion App
How do I set up my Pico App?
How do I view raw color data?
How do I match to color collections?
How do I create custom collections?
How do I share collections?
How do I compare colors?
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